Romy, a Nurse Practitioner, and Traci, a Nurse Care Manager, work side by side to care for patients in Tacoma and Greater Pierce County.
I was wooed to Landmark while preparing to retire from the Federal Government. It was Landmark’s model—staying ahead of and avoiding catastrophes—that absolutely drew me in. I was also impressed that Landmark cares about the quality of visits, not just doing more visits. Providers want to focus on quality and Landmark was a welcome shift to doing the right thing and being recognized for it.
I love working in the evidence-based, health outcomes-focused model Landmark is building. And I enjoy Landmark’s supportive and celebratory atmosphere. The gratitude I hear from patients and the feeling of accomplishment at making a difference is genuinely rewarding for me.
Employees at Landmark are very passionate about our mission of transforming health care and people’s lives. Our care truly helps our patients, whether it is something as simple as swiftly refilling a patient’s insulin prescription or as significant as keeping a patient with chronic bronchitis out of the hospital.
I joined Landmark because I felt that Landmark’s unique model of care meets the otherwise unmet health needs of people with multiple health conditions. I have seen firsthand patients whose quality of life deteriorated because they didn’t have a voice or an advocate in complicated health matters. I am excited to see mistrust, fear and confusion replaced by relief, safety and hope for Landmark patients.
I make a difference in the lives of my patients every day and I love the positive feedback I receive from them. Patients are excited that they can have an immediate need met when they call instead of waiting for a response. It may be as simple as a call to treat a common cold, but patients are excited that they can pick up the phone 24-hours a day, talk through their issue, and be seen in their home if needed.
I believe in Landmark’s Mission Statement—To deliver comprehensive care to patients wherever and whenever they need it. This mission fits my nursing style and my colleagues and I keep it top of mind every day.