April 28, 2020

How Does One Sign Up for Landmark Services?

Learn what to expect if you are eligible for Landmark.

Landmark’s in-home medical services are available to patients who are identified by their health plan as having a certain level of healthcare needs. Each health plan determines who is eligible. Patients who are eligible for Landmark services typically have five or more chronic conditions such as diabetes, heart disease, cancer, kidney disease, and depression.


Am I Eligible?

To learn about which health plans provide the Landmark program to its members, visit https://www.landmarkhealth.org/locations/.

The best way to find out if you are eligible for the Landmark program is to call 1-877-240-3112, TTY 711, Monday – Friday, 9 am – 6 pm local time. Be sure to have your health plan ID number available to help verify eligibility.

Landmark is currently seeing patients in the following states: California, Kansas, Kentucky, Louisiana, Massachusetts, Mississippi, Missouri, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, and Washington.



If you are eligible for Landmark, here is what you can expect:

  • You will receive a letter from your health plan introducing Landmark in the mail.
  • A Landmark team member will call you to discuss the program and schedule an in-home medical visit with a Landmark provider.
  • During your first house call, our doctor, nurse practitioner, or physician assistant will ask about your health goals, discuss Landmark’s services and answer your questions. We’ll go over the forms that allow Landmark to treat you, similar to those you sign in your doctor’s office. Landmark will review your medical history, do a physical exam and schedule a future visit.
  • Once you are a Landmark patient, you can reach a Landmark provider any time of the day or night, including weekends and holidays. Keep in mind that notes from your Landmark visits are sent to your primary care doctor.


Can I still use Landmark if I already have a primary care provider?

Yes, Landmark is in addition to your primary care doctor and specialists.

How much will Landmark cost?

For the majority of patients, there is no additional cost or co-pay for the services offered directly by Landmark. Your billing for services such as prescriptions and lab work will remain the same.


If I am not eligible now, can I become eligible in the future?

Yes! If you are not eligible now, it doesn’t mean you won’t become eligible for Landmark in the future. Feel free to periodically check in to see if you’ve been added to the Landmark patient roster.