Landmark’s in-home medical services are available to patients who are identified by their health plan as having a certain level of healthcare needs. Each health plan determines who is eligible based on the patient's current health state, number of chronic conditions and complex health needs. Patients who are eligible for Landmark services typically have five or more chronic conditions such as diabetes, heart disease, cancer, kidney disease, and depression.
To learn about which health plans provide the Landmark program to its members, visit our Locations page.
The best way to find out if you are eligible for the Landmark program is to call 1-877-240-3112, TTY 711, Monday – Friday, 9 am – 6 pm local time. Be sure to have your health plan ID number available to help verify eligibility.
1. You will receive a letter from your health plan introducing Landmark in the mail.
2. A Landmark team member will call you to discuss the program and schedule a medical visit with a Landmark provider.
3. During your first house call, our doctor, nurse practitioner, or physician assistant will ask about your health goals, discuss Landmark’s services and answer your questions. We’ll go over the forms that allow Landmark to treat you, similar to those you sign in your doctor’s office. Landmark will review your medical history and schedule a future visit.
4. Once you are a Landmark patient, you can reach a Landmark provider any time of the day or night, including weekends and holidays. Keep in mind that notes from your Landmark visits are sent to your primary care doctor.
Yes. Landmark does not change your current health plan or benefits in any way. You retain your primary care provider and can still access the physicians and providers within your network.
There is often no additional cost or co-pay for the services offered directly by Landmark. Your billing for services such as prescriptions and lab work will remain the same.
Yes! If you are not eligible now, it doesn’t mean you won’t become eligible for Landmark in the future. Feel free to periodically check-in to see if you’ve been added to the Landmark patient roster. You can also call your health plan to see if you qualify for another in-home medical care program they may offer.