Carol DeVol is the co-founder and Chief Operating Officer (COO) at Landmark Heath. She was recognized by CEO Today (Link) as a leader in healthcare through their 2018 Healthcare Awards.
The awards were designed to recognize the most elite innovators and specialists making a difference to improve our world, and to celebrate the success and hard work of healthcare professionals.
“Carol is well deserving of this recognition,” states Chris Goldsmith, President of Landmark. “She has the unique ability to blend her passion for caring for others with an operational acumen that brings world-class experiences – and outcomes – to our patients.”
As a pioneer in home-based care, Carol has stood up and managed home-based care models in over 50 locations across multiple states in a career spanning 30+ years. Carol combines that deep experience with a mindset of continuous improvement and innovation.
She has established and heads multiple Innovation Steering Committees at Landmark that gather together Clinical and Operational leaders on a regular basis to design, evaluate and rollout pilots across the business.
Over the past two years, under Carol’s leadership, Landmark has scaled impressively, launching in seven new states and bearing risk for approximately 25,000 additional patients. Landmark has also set a new industry standard for patient satisfaction, achieving a Net Promoter Score at or above 90 for two years running. Landmark consistently meets or exceeds quality metrics across all markets and lines of business, and has demonstrated 30-40 percent reduction of avoidable admissions among its engaged patients.
Landmark congratulates Carol on this great accomplishment.
Read the full article here: https://healthcareawards.ceotodaymagazine.com/winners-edition/
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